Niagara Bottling sought absolute transparency and compliance in procurement. It found a solution to market volatility with Edge Logistics, which accomplished top carrier milestones.

THE CHALLENGE

Volatility plagues all industries, especially the trucking industry, and slight failures amount to big problems. Those issues are inherent in any company but especially for shippers with finite, absolute requirements for pickup and delivery, like Niagara Bottling. Missed pick-ups or deliveries at Niagara Bottling result in immediate chargebacks, up to 4%, plus any downstream damages or issues caused by delays.

Edge Logistics can deliver on those needs and promises with the capacity app and top-notch service.

THE SOLUTION

Using the CAPACITY app, Edge Logistics has successfully delivered loads of raw materials like bottle caps, preforms, resins, labels, and shrink films to Niagara Bottling. Edge Logistics also used real-time monitoring to meet Niagara GPS tracking requirements. Paired with first-rate service at all legs of transport, Edge has accomplished top Niagara Bottling carrier milestones:

• Offering 24-hour bilingual support across a larger carrier network.
• Ensuring 100% invoicing compliance.
• Accepting and confirming tenders within 90 minutes of posting.
• Accepting 99% of all Niagara Bottling tenders posted.
• Maintaining 98%+ on-time pickup and delivery rates, 8% above Niagara’s 90% minimum.

Will Kerr, CEO and founder of Edge Logistics, wrapped up the accomplishments, saying, “Niagara Bottling is only one example of how Edge Logistics helps drivers and shippers come together to move more freight. We make promises to stay frictionless, to participate, to bring more market options, and to perform. We pick up and deliver it on time. We stay focused on fulfilling those promises to build a better network of the future.”

Source: www.inboundlogistics.com

Image: www.pexels.com

The post How Edge Logistics Leverages Supply Chain Standards Through Technology Solutions and Service appeared first on Cargo World Today.

COVID tightened up the supply chain with shortages of medical supplies, computer chips, consumer products, and household goods. Not only has demand increased relative to supply, but employee and customer satisfaction continue to be on the decline.

Many corporations have taken proactive steps toward improving customer and employee satisfaction and have appreciated the rewards of taking this stance. At Legacy, we found that truck drivers truly enjoy and value their job despite recent challenges and there is a good reason for this.

In contrast to an office, drivers spend their days on the open road enjoying the beauty of the countryside or the bustle of the city. They experience the freedom of working on their own and the reward of delivering valuable products to customers every day.

Maintaining a strong driver workforce to meet demand has become increasingly important. Acute shortages of front-line truck drivers have directly impacted the supply chain. It is critical that companies nurture these valuable team members for long-term retention.

Ensuring employees, particularly drivers, are happy is an initiative that every employer should take seriously. Legacy identified the following five key factors that contribute to improving and optimizing truck driver retention rates.

2. Understand the market for quality drivers and build compensation packages accordingly. Wages, as well as bonus structures, are accelerating rapidly as demand increases. You must remain continually competitive to attract and retain good drivers. Creative benefits, like providing streaming services, can help round out your offerings.

3. Stay in communication with drivers. This ensures that they understand the value of their job, can provide powerful feedback, and bring new ideas to management from their on-the-road perspective. Listening often is a valuable way to keep drivers happy and engaged.

4. Recognize high performance. When drivers go above and beyond in terms of safety, service, and productivity, provide incentives and formalized recognition programs to show your appreciation. It also makes sense to establish highly visible key performance indicators so both management and staff are working toward the same goals.

5. Use technology more effectively. Technology is a powerful tool that can help drivers find routes, use safer roads, and minimize traffic jam situations. Fleet tracking devices and transportation management systems can be used to optimize their drive. AI-powered dashcam programs that proactively help protect drivers from potential accidents can drive safety and compliance improvements.

The individuals on the road ensure customers’ products make it to their destination safely and on time. This is vital to our economy’s livelihood.

Manufacturers, consumer goods companies, and retailers must get creative, smart, and strategically savvy when it comes to overcoming the challenges of supply chain demand through transportation effectiveness, and that includes a major consideration of how they attract and retain quality drivers.

While it’s becoming a balancing act between higher costs and meeting demands, one fact is certain—without a strong transportation system, backed by happy drivers, customers would not receive their products on time.

Author: Mike Glodziak, President & CEO, Legacy Supply Chain

Source: www.inboundlogistics.com

Image: www.pexels.com

The post 5 Ways to Improve and Optimize Driver Retention appeared first on Cargo World Today.